Protecting your personal data matters to us. Below we explain, in plain words, what data we collect through this website, why, how long we keep it and what your rights are, under Regulation (EU) 2016/679 (GDPR) and Romanian Law no. 190/2018.
Who is responsible for your data
The data controller is Tomis Dental Soveja, located at 68A Soveja Blvd., block O6, commercial ground floor, Constanța (Tomis III area) · phone 0722 284 825 · email tomisdental@gmail.com.
What data we collect
- Through the order form: your name, phone number, email address (if you provide it), the products you ask for, your delivery preference and any message you write.
- When you call or write to us (phone, email, WhatsApp, Facebook): the data you share in the conversation.
- Technical data: your choice in the cookie banner, stored in your browser. We do not use analytics or advertising tools on this site.
Why we use it and on what legal basis
- to reply to you and arrange your order — to enter into and perform a contract at your request (Art. 6(1)(b) GDPR);
- to meet legal obligations (for example tax and accounting) — Art. 6(1)(c) GDPR;
- to defend our rights in case of a dispute and keep the website secure — legitimate interest (Art. 6(1)(f) GDPR).
We do not send you marketing messages without your separate consent and we do not make automated decisions based on your data.
How long we keep it
Requests received through the website that do not become orders are deleted within 12 months at the latest. Data related to completed sales is kept as long as the law requires (for example, accounting documents for 10 years).
Who we share it with
We do not sell or rent your data. It can only be seen by the providers who help us operate (website hosting, email, accounting), under contract and bound by confidentiality, and by authorities where the law requires it. The map on this website is provided by Google and loads only if you accept it (see the Cookie policy).
Your rights
You have the right to request access to your data, its correction or deletion, restriction of processing, data portability, and to object to processing. You can withdraw your consent at any time, without affecting what was done before. For any of these requests, write to tomisdental@gmail.com; we will reply within one month.
If you believe your rights have been breached, you can file a complaint with the Romanian data protection authority (ANSPDCP), 28-30 G-ral. Gheorghe Magheru Blvd., sector 1, Bucharest, www.dataprotection.ro.
Data security
The website uses a secure connection (https), and only the people handling requests have access to them.